Job Description

Reporting to the Livestock Business Unit Lead, the Regional Poultry Technical Specialist for Poultry would lead the in-market technical support for poultry products within the Gulf & Levant region. The role of the Regional Technical Support Specialist Poultry is to support the distributors in increasing in-market sales through technical and commercial initiatives, promotion of the our Company´s range of poultry products and services and the co-ordination and running of training meetings. The successful candidate would also be responsible for building the image of our Company as a technical reference company in poultry in the region, through relationship management of Key Opinion Leaders and Key Account customers. In addition the successful candidate would generate local data through a regular field feedback and monitor local product sampling initiatives and field trials while ensuring that the highest level of technical support is provided to our customers in the region.

Duties and responsibilities:

Technical Support

• Deliver the highest level of technical expertise, service and support to Poultry Sales in Gulf & Levant, assuring that those activities are within the overall species strategy and regional corporate objectives.
• Work with the Livestock Business Unit Lead to design a technical support plan per distributor to deliver on the desired sales target.
• Interact with our distributor’s salesforce and our customers at a technical level to ensure the optimal use of our products to meet the customer needs.
• Perform Hatchery audit for KA customers and provide details report and suggestions with clear KPI.
• Perform farm visits, risk analysis, farm audits and initiate a farm improvement action plan based on analyzed KPIs.
• Organize and monitor field trials and feedback to regional and global colleagues as appropriate.
• Develop and maintain effective relationships with key accounts, veterinarians, veterinary staff and other key industry influencers.
• Ideally should have experience in the Broiler and long-life birds segments and be able to work together to develop & execute a robust strategy.
• Work very closely with KA team and support sales performance for the relevant product portfolio and competitive landscape.
• Develop technical marketing materials and review materials for external release to ensure compliance requirements are met.
• Develop and present technical presentations internally to support sales and marketing staff as well as externally to KOL’s, end-user customers and distributors.
• Organize local seminars, roadshows and lectures in conjunction with the distributor salesforce.
• Provide technical and product training to distributor staff and undertake on-farm calling in tandem, or individually.

Skills and Competencies

• Degree in Veterinary Science/Medicine
• Strong basic knowledge in poultry animal health industry
• Minimum 3 years’ experience as a vet practitioner or as a technical manager in the animal health pharmaceutical industry
• Experience in the Middle East is an advantage
• Wide-ranging and sound communication skills for report writing, summarizing, and presenting
• English as a strong first or second language; Arabic is essential
• Excellent written, verbal, and presentation skills
• Approximately 70% travel in-region with occasional overseas travel as required
• Strong computer skills in Excel and PPT.

Preferred Skills:

• Leadership Behaviors: Makes rapid, disciplined decisions: Makes decisions based on deep understanding of farm situations and customer needs. Applies the appropriate combination of scientific, technical, and global perspectives when generating solutions and making timely decisions. Takes decisive action and is accountable for decisions. Quickly identifies the root of a problem.
• Acts with courage and candor: Demonstrates conviction; stakes out a position and sets an unequivocal course of action. Resolves organizational issues by making difficult decisions, ensuring the success of our company strategy. Encourages and supports others to express their views, especially on tough issues. Proactively confronts problems or conflict across teams or divisions. Takes a difficult stand in the best interests of our Company, customers and end-users.
• Fosters collaboration: Follows structures, policies, and practices for effective collaboration. Motivates teams by sharing power and success. Uses recognition and rewards to promote teamwork and cooperation. Fosters an attitude that values everyone’s work and respects diverse opinions.
• Adheres to ethics and integrity: Establishes policies and governance practices that comply with both internal and external business/legal requirements. Makes decisions based on principles or values despite external/internal pressures. Prioritizes broader organizational interests over personal or team interests. Consistently demonstrates ethical behavior in both speech and actions.
• Drives Results: Effectively communicates strategic priorities. Understands the difference between installing solutions and realization of business results. Encourages teams not to stop until business results are realized. Focuses on the critical metrics that drive unit/organizational performance.
• Focuses on Customers and Patients: Prioritizes customer/stakeholder needs in their vision. Holds employees accountable for a customer-focused mindset. Builds long-term strategic relationships with key stakeholders, customers, or external organizations. Willingly trades short-term costs for long-term customer benefits. Invests personal time to understand evolving customer needs.
• Builds Talent: Manages performance effectively, ensuring accountability and consequences. Supports leadership development for a diverse succession pool. Emphasizes the importance of attracting, selecting, and retaining top talent. Encourages employees to take charge of their own professional growth.

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