Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where our company has codified its 130-year legacy. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

We know that our people are the key to our success, which is why our Human Resources team works to attract, develop, retain, and inspire our people so that they can learn, grow, and make a true impact on the world. Together we collaborate to create a culturally rich, diverse organization ensuring we remain innovative and agile.

As a Strategy Management Technology Partner within Enterprise IT (EIT), you will serve as the key interface between enterprise strategy management platform and the teams who rely on it to drive strategy planning, alignment, and performance. You’ll support our enterprise business partners by enabling them to use the platform effectively, resolving challenges, and adapting it to diverse strategic and operational use cases. You’ll also contribute to improving our processes and supporting platform evolution by combining user feedback with your hands-on understanding of platform capabilities.

Responsibilities

User enablement & support

• Become a subject matter expert in the strategy execution platform and its configuration
• Deliver user education, onboarding, and training sessions tailored to specific team needs
• Maintain knowledge documentation and communicate product updates and best practices

User engagement & community

• Build and sustain an active internal user community by organizing forums, sharing tips, and surfacing common challenges and wins
• Act as the voice of the user internally—gather insights, collect feedback, and represent user needs in discussions with platform owners
• Foster a sense of shared ownership and engagement across user teams through consistent communication and visibility of platform evolution

Business process adaptation

• Translate business needs into actionable platform configurations or workarounds
• Support teams in executing OKR (Objectives and Key Results), business review and other strategy-related processes in the platform
• Act as a sparring partner for teams to improve their workflows and tool adoption

Platform technical enablement

• Support the delivery and ongoing management of technical capabilities including SSO, user provisioning, integrations, and AI-related assessments
• Collaborate with internal architecture, security, and compliance teams to ensure platform configurations meet enterprise standards

Operational troubleshooting

• Investigate user-reported issues and determine root causes
• Collaborate with product leads, technical teams, or vendors to resolve platform problems
• Track patterns in feedback and propose sustainable solutions

Vendor and roadmap management

• Serve as a liaison with the platform vendor to communicate needs, raise issues, and align on upcoming features
• Actively contribute to vendor roadmap discussions by representing internal business requirements and identifying functional gaps
• Track vendor commitments and influence product development based on real user challenges and enterprise priorities
• Ensure open issues, requests, and enhancements are prioritized and followed up with appropriate urgency.
• Maintain internal platform backlog and enhancement roadmap, incorporating user feedback, compliance needs, and strategic goals
• Stay current with industry trends, digital workplace innovations, and best practices to identify potential opportunities for improvement

What you bring:

• 1–3 years of experience in technical analysis, digital product support, or business process improvement
• Understanding of digital platforms related to strategy execution, productivity and work management
• Strong communication skills, both written and verbal – able to engage with technical and non-technical audiences
• Curiosity and problem-solving mindset with attention to detail
• Ability to learn complex systems quickly and translate them into user-friendly experiences
• Collaborative mindset with a willingness to work across business domains

You will thrive if you...

• Enjoy working at the intersection of technology and business
• Are energized by enabling others and helping them solve real problems
• Feel comfortable navigating ambiguity and proposing practical solutions
• Are passionate about strategy execution, goal alignment, or organizational effectiveness

What we offer:

• Exciting work in a great team, global projects, international environment
• Opportunity to learn and grow professionally within the company globally
• Hybrid working model, flexible role pattern (e.g., even 80% full-time is possible in justified cases)
• Pension and health insurance contributions
• Internal reward system plus referral program
• 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution
• Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card
• Vodafone, Raiffeisen Bank, Foodora, and Mall.cz discount programs
• Up-to-date laptop and iPhone
• Parking in the garage, showers, refreshments, massage chairs, library, music corner
• Competitive salary, incentive pay, and many more

Ready to take up the challenge? Apply now!
Know anybody who might be interested? Refer this job!

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Asset Management, Benefits Management, Business, Communication, Management Process, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs

Preferred Skills:

Job Posting End Date:

07/13/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.