STS Supplier Onboarding and Administration Manager
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Job Description
Position Responsibilities
Primary responsibilities for this position include, but are not limited to, the following:
Single point of contact for supplier onboarding for all stakeholders, both internal and external (suppliers)
Be accountable for the full end-to-end Supplier onboarding process for your region
Front gatekeeper for fraud prevention for the organization
Ensure governance management and supplier support for existing supplier data changes (administration)
Execute the process accordingly to the standard support Model and established tools
Follow the fraud prevention process strictly and ensure the team will follow this process strictly as well
Proactively evaluate cases, bring solutions, and minimize escalations with Suppliers and Procurement
Provide proper guidance to StS or non-StS stakeholders, when needed.
Manage a team of Analysts responsible for the timely creation & changes to vendor accounts
Provide thought leadership and input on redesigning or updating of services, processes, and organizational structure to enhance delivery effectiveness & efficiency
Ensuring resources are properly deployed across clusters to ensure key metrics are met and stakeholder service level agreements are achieved.
Monitor, support and manage the projects, attend review calls on regular basis
Liaise between the business areas and suppliers to rectify and discrepancies in the supplier data management area
Take ownership for team performance & deliverables
Ensure proper defects resolution: Analyze data/specific cases, identify issues/process deviation, assure root cause analysis root causes and address solutions
Ensure the application of adequate internal controls, when needed.
Collaborate with other Process Stewards in all our Company divisions to ensure continuity and alignment across global end-to-end processes
Have active participation in the implementation of projects which require experience and StS technical or functional abilities; work collaboratively with other business partners (including IT) to execute approved projects in a timely manner
Support Company merger and divestitures efforts as needed.
Support the development of StS content to ensure accurate communication and standard training
Help educate and support our Company employees on the StS process and tools
Ensure alignment with our Company process policies and standards
Maintain files and documentation thoroughly and accurately in accordance with company policy and accepted accounting practices
Ensure compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity
Education & Experience
Bachelor’s Degree in Business, Accounting, or Finance
Minimum of 4 years of experience in a finance or accounting department of a multinational company preferred and 2 years in current position.
Minimum of 2 years of relevant work experience with a demonstrated record of customer focus and project delivery
Experience in team management and leadership profile.
Business process knowledge, together with demonstrated skills in project implementation is a plus.
Apex supplier portal experience is a plus
Business level of English (both written and spoken), Portuguese is a plus
Technical/Soft Skills Requirements
SAP Experience Required
Intermediate to Advanced PC skills (MS Excel, Word, PowerPoint) required
Ability to work independently and with a team in a fast-paced and high-volume environment with an emphasis on accuracy and timeliness
Ability to implement support around a long-term vision and milestones needed to drive the realization of that vision
Positive, engaging disposition with high personal integrity, credibility, and energy.
Good communication skills and ability to manage stakeholders’ requests in an efficient and assertive manner
Advanced problem-solving and analytical skills with a proactive management style to implement new processes
Results-oriented, sense of urgency, knows how to prioritize, ability to communicate and to create rapport with stakeholders, effective communication. Process improvement orientation, innovation and change agent. Migration experience
Project Management skills desired
Strong ability to coordinate and manage multiple projects
Willingness to travel for meetings and projects (<10% of the time)
Willingness to attend or conduct remote meetings during off hours (<5% of the time)
Strong customer service and collaboration mind-set
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
RegularRelocation:
No relocationVISA Sponsorship:
NoTravel Requirements:
10%Flexible Work Arrangements:
HybridShift:
Not IndicatedValid Driving License:
NoHazardous Material(s):
noRequired Skills:
Adaptability, Agile Methodology, Applied Analytics, Business, Business Process Standardization, Business Support, Change Management, Communication, Financial Operations, Financial Shared Services, Invoice Processing, Management Process, People Leadership, Process Efficiencies, Quality Control Management, Quality Improvement Programs, Talent Development, Vendor ManagementPreferred Skills:
Job Posting End Date:
07/4/2025*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.