Job Description

Position Overview - Basic Functions & Responsibility

The Global Clinical Supply (GCS) organization, within our Research & Development Division, is accountable for managing the 'end-to-end' integrated clinical supply chain across all of the Research & Development Division portfolio to enable the execution of any clinical trial using our company's asset. GCS supports more than 300 Phase I-IV clinical trials run inhouse, 400+ outsourced or run by partners, as well as our company's IIS clinical trials (200+) and External Collaborations (~200+). GCS is accountable for the planning, sourcing, labeling, packaging and delivery of clinical supplies to clinical sites across more than 60+ countries, all in accordance with US and WW regulations, company policies and standard operating procedures.

The Senior Director of Clinical Supply Systems (CSS) is a key member of the GCS Operational Excellence Leadership Team and GCS Extended Leadership team. In alignment with our company's Enterprise Leadership Skills as a multi-team leader, the Head of CSS will focus on long-term planning for our Research & Development Division digital needs and translating strategic priorities into integrated operational team activities. The Senior Director of CSS will also ensure measurable and sustainable results through effective resource allocation, cross-divisional partnerships such as with IT and execution of innovative strategies to enhance the organization’s performance. In addition, the Head of CSS will inspire and oversee multiple teams and ensure that team leaders are effectively supporting and empowering their individual leaders.

This role will ensure a strategic digital roadmap is in place for GCS and executed to deliver on the evolving needs of the Research & Development Division pipeline. This includes:

• artificial intelligence and robotic process automation to employ “bots” or “digital workers” to automate repetitive, rules-based tasks historically performed by staff in our move from proficiency to efficiency.
• implementation and maintenance of our ERP system SAP and any associated business systems needed to sustain on time and in full clinical supply to patients.
• implementation and maintenance of business insights and analytics regarding business reporting or digital tools to facilitate our organizational needs

In addition to the long-term strategic roadmap, the Senior Director of CSS is accountable for day-to-day management and business continuity of clinical supply systems to deliver clinical supply to patients for our Research & Development Division.

Primary Activities include, but are not limited to:

• Strategy development
• Talent attraction, development and retention
• Performance management
• Ensures efficient and compliant E2E digital processes and data management.
• Strengthen collaborative and effective relationships and governance models with key partners and suppliers
• Set clear strategies with our key partners to ensure alignment and key performance indicators to ensure flawless execution and timely delivery

Education & Experience:

• Bachelor's degree with 15 years' experience or MBA and 12 years' experience. >5 years people management experience.
• Understanding of Clinical trials, GMP and GCP regulations
• Experience with SAP as an ERP system

Skills include, but not limited to:

• Demonstrated ability to shape the future via entrepreneurship, utilizing customer facing priorities to drive results that meet customer needs to assure customer satisfaction
• Inspire innovation through curiosity, challenging current thinking, support experimentation and navigate risk management
• Strong executional excellence focus to align systems and processes, ensuring skills and organizational readiness
• Proven data driven decision making with appropriate urgency
• Demonstrated ability to motivate and influence senior level stakeholders/GCS leadership and drive strategic decisions in support of GCS and the Research & Development Division portfolio
• Ability to create a vision and future state, communicate the vision effectively, and deliver results against the plan
• Strong ethics and compliance
• Demonstrated strategic planning to elucidate key information, develop options, and select strategies with a high-level plan communicated
• Leading change with high complexity & high opportunity utilizing a creative mindset to overcome resistance as a change catalyst
• Proven success in growing diverse talent via gap assessments, recruiting strategically, and championing development of the team

#eligibleforERP

#GCSCareer

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The salary range for this role is

$169,700.00 - $267,200.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Required Skills:

Artificial Intelligence (AI), Artificial Intelligence (AI), Budget Development, Business Reporting, Business Systems, Clinical Supply Chain Management, Clinical Testing, Communication, Entrepreneurship, Feasibility Studies, GMP Compliance, Management Process, Motivation Management, Multitasking, Outsourcing, People Leadership, Performance Monitoring, Process Automations, Risk Management, SAP Enterprise Resource Planning (ERP), Social Collaboration, Stakeholder Relationship Management, Status Reporting, Strategic Planning, Strategic Thinking {+ 5 more}

Preferred Skills:

Job Posting End Date:

07/18/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.