Job Description

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Senior Manager, Test Management Office Lead

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.

• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of the company IT operating model, Tech centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each tech center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview:

Part of the EIT TCOE Test Management Office, the TMO Lead plays a vital role in ensuring quality assurance for the testing lifecycle during implementations and upgrades of SAP/Non SAP solutions and other enterprise applications. He will be leading a team of TMO Test Engineers and will define test strategy, plans, support developing and executing tests and documenting results, while coordinating testing activities among various teams. The TMO lead is responsible for daily status reporting, metrics, and statistics, leveraging LiveCompare Analytics applications for improved testing efficiency as well as coordinating and reporting on retrofit regression testing. This role supports audits and inspections and collaborates with functional teams and stakeholders to ensure that testing meets project and compliance requirements. The role also includes updating documentation and SOPs in response to testing tool version upgrades or changes, authoring SDLC documents for application releases, and coordinating documentation approval. Finally, the TMO lead conducts QA reviews and approvals to ensure compliance with quality standards.

What will you do in this role:

• Lead, mentor, and develop a team of TMO testing professionals

• Set clear priorities for the team, conduct performance reviews, coach, mentor and provide feedback.

• Facilitate training and professional development opportunities to enhance team capabilities.

• Stay updated on industry regulations and changes that may impact testing processes.

• Serve as the primary point of contact for TMO-related inquiries from internal and external stakeholders.

• Lead the team in developing and maintaining test plans and strategies for various projects and releases.

• Support the creation, documentation, and maintenance of test cases and scripts, ensuring alignment with project requirements.

• Oversee test execution, result documentation, and defect tracking using tools like XRAY for effective defect management.

• Ensure quality assurance throughout the testing lifecycle by managing the testing process and governance.

• Maintain GTP (Global Test Plan) documentation to ensure all testing activities are accurately recorded and updated.

• Provide user support and training, including updates to Standard Operating Procedures (SOP) and eLearning trainings.

• Define and manage the testing scope within SolMan, authoring any necessary enhancements.

• Leverage LiveCompare Analytics applications to enhance testing efficiency and effectiveness.

• Prepare daily status reports, metrics, and statistics to track testing progress and outcomes.

• Coordinate and report on retrofit regression testing activities to ensure system stability.

• Support audit and inspection processes, ensuring compliance with quality standards.

• Update documentation and SOPs in response to testing tool version upgrades and process changes.

• Author SDLC documents for releases and coordinate documentation approval processes.

• Provide project support by participating in meetings and discussions related to TMO activities

• Contribute to continuous improvement initiatives in testing processes and methodologies.

What Should you have:

• Bachelors’ degree in Information Technology, Computer Science or any Technology stream.

• 7+ years of experience in test management and governance activities, preferably in a pharmaceutical environment, quality assurance, or related fields.

• Familiarity with SAP modules including FI, CO, MM, SD, QM, ARIBA, CONCUR, Fieldglass, SOLMAN and exposure to SAP S/4 HANA environments.

• Familiarity with SDLC in the pharmaceutical industry required.

• Involvement in SAP/other enterprise application implementation or upgrade projects in testing roles is required.

• Proven experience in various testing methodologies such as Manual Testing, Automated Testing, Performance Testing, and Load Testing required.

• Proven experience with testing tools and frameworks (e.g., Selenium, JIRA, Jira XRAY, TOSCA, HP ALM, Load Runner, LiveCompare Analytics) is required.

• Proficient in defect management tools including ALM, Jira-Xray, and Octane for defect identification, reporting, and tracking.

• Excellent leadership and team management skills.

• Strong analytical and problem-solving abilities leveraging latest technology

• Effective communication and interpersonal skills to liaise with cross-functional teams.

• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

• High attention to detail and a proactive mindset to prevent issues before escalation.

• Certifications in quality assurance, application management, project management and testing are preferred, such as: ITSQB (such as Certified Tester or Advanced Test Manager), Certified ScrumMaster (CSM), Agile Tester Certification (CAT), Certified Software Tester (CSTE) or Quality Assurance and Testing (QAT), PMP, or other relevant certifications.

• Experience in creating Test Metrics Dashboard using Power BI and integrating with Test Management tools will be advantageous.

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.

Who we are:

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for:

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Data Engineering, Data Visualization, Design Applications, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, Systems Integration, Testing

Preferred Skills:

Job Posting End Date:

10/2/2025

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