Job Description

Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that’s devoted to delivering a high-quality, reliable supply to customers and patients on time, every time.

We are currently seeking a Global Demand Manager that is responsible for keeping a tight control of the global demand plans submitted by the markets, by ensuring integrity of the bottom-up demand planning process and validation of commercial and strategical assumptions with the End-to-End (E2E) Supply Planning, Global Human Health division and Finance.

In this role, the employee establishes and runs a monthly routine analysis and reviews key highlights and metrics of the globally aggregated demand; while partnering with the global commercial teams and finance; as well as facilitating the bottom-up process from Top markets. By this, we guarantee, that the unconstrained demand sent to our Manufacturing Division reflects the most likely scenario in the 3-36 month horizon, as well as the strategical commercial expectations.

Responsibilities

Scope:

• Products: all Pharmaceuticals and Biologics portfolio, including Business to Business

• Markets: Global

Primary activities include, but are not limited to:

• Ensure monthly submission and aggregation of demand is executed timely and as per demand planning standards

• Ensure all global demand reports and analytics are published timely and shared with the demand management peers and stakeholders

• Analyze and review the regional demand outliers and represent Demand Management in the Executive S&OP forums

• Analyze and review the global demand outliers with the Commercial, Finance and E2E Supply Planning during the dedicated Brand S&OP meetings

• Analyze, review and simulate the global Risks & Opportunities in the event of new product launches, product LoE (Loss of Exclusivity) and/or event management.

• Represent Demand Management in Global Supply Review, Integrated Executive Operation and other global S&OP forums

• Build cross divisional bridges on upcoming new product launches and demand planning automation. Ensure accurate reconciliation of Financial and Demand Plans. Partner with Global Commercial teams on long term planning. Integrate the annual LROP (Long Range Operation Planning) and financial plans within the Integrated Business Planning routine

• Act as a Demand Management Expert 1) Represent demand management in cross-divisional projects and propose/lead new way of working 2) Own the Demand Management Documents and its Global WIs and SOPs and 3) Collaborate closely with Supply Excellence on the development of demand management tools, reports, capabilities, and processes.

Professional education and skills

• Minimum 3 years’ of Demand Planning, Demand Management and/or IBP/S&OP experience

• Minimum 5 years’ experience in Supply Chain, Finance and/or Commercial/Marketing in Pharmaceutical Industry

• Prior experience in people management or leading cross cultural devision is preferred

• Detailed knowledge of S&OP, Financial and Demand Planning processes and systems

• Strong customer focus, inter-personal skills and information systems skills

• Ability to listen to others and link to others’ ideas

• Attention to detail and a passion for data analytics and accuracy

• Critical thinking and problem-solving skills

• Ability to present complex analysis in understandable forms to business stakeholders

• Strong leadership through influencing and effectively resolving conflicts

• Ability to manage people in a matrix reporting structure

• Competency to work independently in a rapidly changing environment

THE COMPANY

Our company has had a presence in Switzerland since 1963. With a regional office and manufacturing/packaging facility, Lucerne is considered the center of operations. Approximately 1,000 people work collaboratively at the four Lucerne locations (Tribschenstrasse, Citybay, Schachen and Kriens). A fifth location has been established in Zurich, aimed at accelerating the development and commercialization of many of our company’s medicines and vaccines, which supports our mission to save and improve lives around the world.

We are proud to be certified as a “Top Employer Switzerland” and “Top Employer Europe” showing the company’s commitment to our employees and the community around us.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Required Skills:

Adaptability, Cross-Functional Integration, Customer-Focused, Demand Management, Driving Continuous Improvement, Headcount Planning, Logistics Management, Management Process, Marketing, Materials Requirements Planning (MRP), Order Management, Planning Process, Process Mapping, Production Planning, Regulatory Interpretation, Risk Management, Strategic Thinking, Supply Chain Processes

Preferred Skills:

Job Posting End Date:

09/25/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.