Job Description

Are you passionate about driving learning culture and fostering continuous improvement? Join our company as a Commercial Learning & Development Lead and play a pivotal role in shaping the future of our commercial capabilities. You will oversee the development and execution of strategic L&D initiatives across business units, ensuring alignment with organizational values and goals. This position offers the opportunity to lead collaborative efforts, design innovative training programs, and make a significant impact on our company's success.

This position will report into Director, Commercial Operations and will have two direct reports.

Primary Responsibilities:

• Develop commercial capability building strategy and operational planning, aligning with company strategic priorities and delivering impacts.

• Training Design & Development

  • Lead collaborative efforts with stakeholders to define desired performance outcomes; Partner with Commercial Leaders such as Business Unit Directors, Sales and marketing leads and SFE for the continuous analysis of training needs

  • Evaluate the required sales selling skills/marketing capabilities (F2F or cross-channel selling) and design the training accordingly

  • Establish short- and long-term strategies for sales and marketing competency & capability development including Human Health training curriculum management such L3 Next, Marketing Foundations and Sales leadership forum

  • Design evaluation processes and measurement tools to assure achievement of learning and performance objectives

  • Navigate external and in-house training resources to optimize training options and solutions portfolio

• Training delivery & evaluation

  • Oversee effective deliver training and facilitate the planned trainings in a timely manner

  • Ensure to apply, teach, and coach the theories and practices of selling, sales management, and product management to develop skills, knowledge, and performance of the business units

  • Generate evaluation report to measure effectiveness of the training program implemented and analyse findings & report timely feedback on learning effectiveness to the business and develop appropriate action steps

  • Feedback with stakeholders, and monitor impact and cost effectiveness of learning solutions; suggest improvements to further enhance learning program effectiveness and sustainability

• Lead Monthly marketing forum and coordination L3 next marketing training

• Localize AP regional/global L&D strategies and initiatives that may be rolled out in the future for integrating with local L&D strategic priorities for business impacts

• Provide coaching and enhancing capability of L&D team members

• Manage training resources and budget.

Desired Experience/Education/Skills:

• Preferred bachelor’s degree in pharmacy/medicine

• Minimum 8-10 years of experience in healthcare industry or FMCG industries

• Learning & Development experience

• Sales and marketing experience is advantages

• People and team management experience

• Strong strategic thinking, communication skills and organizational skills are required

Functional Competencies Required:

• Learning consultation: The ability to set a vision, evolve and adapt innovative learning strategies in alignment with enterprise, HR, and/or business priorities. The ability to develop credibility and trust with the business and understand their needs to make appropriate learning assumptions and solutions. The ability to conduct needs assessments and/or capability-gap analyses and identify required skills and knowledge that need to be included in the learning intervention.

• Instructional design &content development: The ability to understand, identify and use established instructional design strategies, modalities, methodologies, and technologies to design the most appropriate formal and/or informal learning solutions to meet the organizational learning needs. The ability to create learning solutions based upon the needs analysis results and instructional design strategy using appropriate authoring tools.

• Learning technology: The ability to use, instruct and/or consult on established technologies, tools, and systems to enhance/provide technical solutions and strategies for learning, while remaining current on available and new technologies/solutions. The ability to adhere to and operate within learning technology governance and conduct system audits to maintain and validate data integrity. (Learning)

• Learning execution & delivery: The ability to prepare for and moderate learning in a manner that engages the learner and meets course objectives and intended business outcomes. The ability to facilitate engaging face-to-face, virtual synchronous and/or virtual asynchronous learning solutions based on adult learning principles, audience learning styles, and knowledge of content. (Advanced)

• Learning measurement & evaluation: The ability to identify, gather, organize, analyze, and report information regarding the impact of learning solutions against key business drivers and evolving strategic priorities. The ability to present information in a way that is meaningful to the organization, and to use learning metrics and analytics to inform organizational decision making. (Advanced)

Required Skills:

Adult Learning Theory, Analytical Thinking, Blended Learning, Business, Change Management, Coaching, Compliance Training, Content Development, Influencing Skills, Instructional Design, Leadership Training and Development, Strategic Planning, Talent Development, Training Evaluations, Training Needs Assessment

Preferred Skills:

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Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

11/2/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.