Job Description

Internship period: 3 Mar 2026 ~ 2 Mar 2027

Job Summary

• Participate in the GCTO Korea Country System Support Intern Program and support GCTO Korea deliverables under supervision of Country Systems Support Lead(CSSL)/relevant functional roles.

• Engage in CSSL job shadowing including supports of clinical systems, improvement activities, user training and communication, and participation of trainings led by preceptors.

Key Responsibilities

• New/Ongoing Clinical System Support

• Support user adoption activities

• Support User Account Review process, data validation and quality checks for clinical systems

• Support resolving technical issue of clinical systems

• Assist in compliance checks and documentation updates

• Business User Training and Communications Support

• Localize/Develop training materials and draft short tutorials

• Support onboarding/regular training sessions: announcements, attendance records, survey design, results summaries and end-user trainer

• Draft newsletters/announcements/community posts

• Continuous Improvement, Innovation, and Data-Driven Operations Support

• Support to maintain locally developed tool/solution (Power App, Power automate, and Power BI – MS Power platform based)

• Support to drive technology/process innovation and pilots

• Draft AI tool usage guidelines and consolidate user feedback

Qualification

Must-have

• Bachelor’s degree or higher in (preference for) Statistics, Data-Science, Computer Engineering, Health/Medical Informatics, Bioinformatics, Management Information Systems(MIS), Library and Information Science, Industrial Engineering, or a related field.; 통계학, 데이터사이언스, 컴퓨터공학, 의료정보학과, 생명정보학과, 경영정보시스템(MIS), 문헌정보학, 산업공학 등 우대

• Alternatively, expected graduation in February 2026 in the above or related disciplines

• Basic office/collaboration tool proficiency: Excel/PowerPoint/Word, Teams/SharePoint, etc.

• Native-level Korean; ability to read English documents and handle basic communication

• Strong documentation and attention to detail; ability to manage schedules/priorities systematically

• Ability to actively learn and apply new knowledge and skills

• Strong Responsibility for fundamentals of privacy/security/compliance

Nice-to-have

• Part-time or internship experience in clinical operations/data or help desk/IT support

• Basic experience with data processing/visualization (Power BI/Power Apps, advanced Excel (e.g., Power query, VBA), etc.)

• Simple automation experience (Power Automate) or hands-on experience with generative AI tools

Required Skills:

Accountability, Accountability, Automation Solutions, Biodesign, Communication, Computer Engineering, Computer Science, Database Management, Data Entry, Document Management, Email Management, Event Planning, File Management, Generative AI, Industrial Engineering, Information Systems Management, Inventory Management, Library Science, Management Information Systems (MIS), Mechatronics, Microelectronics, Microsoft Office, Microsoft Power Business Intelligence (BI), Office Management, Payment Handling {+ 5 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Intern/Co-op (Fixed Term)

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

01/23/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.