Job Description

• We provide an excellent learning environment & great career opportunity.

• Join us and be part of our Finance team in Petaling Jaya, Malaysia .

• Career development is our priority where we ensure that our team is equipped with right amount of learning and trainings. Apply now and let’s start your journey at our company

Our Finance team brings together our financial perspectives into our overall strategic and tactical decision making. We use state-of-the-art techniques for financial analysis, planning, accounting, reporting and performance evaluation. This allows the organization to continue advancing medical innovation and improve lives.

Our company Business Service Centre located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes. BSC KL located in Malaysia will be responsible for the execution and delivery of a broad range of financial services and processes across our company business divisions and markets for the AP region.

Role Summary

The incumbent will be responsible for the execution and delivery of the customer service for all applicable markets in the APAC. Scope of position includes handling and resolving internal and external stakeholder requests pertaining to procurement process, and invoice process.

Primary responsibilities for this position include, but are not limited to, the following:

• Resolve transactional issues as needed and address process performance anomalies

• Assist in internal/external audits to ensure all appropriate controls are being followed

• Review and analyze existing procedures and seek to incorporate changes that will improve the department and/or business

• Act as a Business Partner to the market Finance Leads and business stakeholders; play a key role in the development of global financial processes and enhancing the capacity of the StS function

• Understand the functionality, interfaces, and interdependencies of our company financial processes and systems; ensure the existence of adequate internal controls

• Resolve customer queries in the areas of procurement, and accounts payable

• Through daily problem resolution, identify and propose process improvement

• Assist in communications with internal business customers

• Collaborate with various organizations in our company to resolve process and/or technical issues across multiple ERP systems

• Properly and effectively escalate issues that cannot be resolved real time

• Ensure compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity

• Collaborate with various personnel to resolve reconciliation issues within system and/or vendor relationships

• Effectively manage and prioritize workload efficiently and accurately while maintaining a positive customer service culture

Requirements

• Bachelor’s Degree in Business Administration, Accounting or Finance

• Minimum 3 years of experience in a finance or accounting department of a multinational company preferred, fresh graduate encourage to apply

• Business Level fluency (oral and written) in Mandarin language

• Experience working with Case/Ticket Management Software, specifically BMC Remedy

• Experience using SAP desired

• Experience working in an organization providing services across multiple markets or geographies

• Strong communication bilingual in English and Mandarin, interpersonal, and organization skills required

Our Support Functions deliver services and makes recommendations about ways to enhance our workplace and the experience of working at our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

WHAT WE LOOK FOR

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively for the common good. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

MYBSC2020

Required Skills:

Account Collections, Account Collections, Adaptability, Analytical Problem Solving, Balance Sheet Account Reconciliations, Business Administration, Business Support, Compliance SOX, Credit Management, Customer Queries, Customer Satisfaction, Customer Service Management, Financial Accounting Controls, Financial Analysis, Financial Operations, Global Financial Markets, Healthcare Innovation, Human Resources (HR) Shared Services Advisory, Interpersonal Relationships, Invoice Processing, Logistics, Preparation of Financial Reports, Procurement, Project Management, Quantitative Analytics {+ 5 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

02/28/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.