Job Description

We’re looking for a Senior Atlassian Tooling Coach to will join our team and help us lead and shape our Atlassian Cloud migration and long term platform evolution.

This is a hands-on, high-impact role focused on coaching, standardization, and Cloud-native ways of working, not just tool administration. You’ll work across teams and business lines to ensure Atlassian Cloud becomes a true enabler of visibility, work flow, and value delivery.

What you’ll do:

• Lead and coach teams through the Data Center to Atlassian Cloud migration and ongoing platform evolution

• Partner with Agile Practitioners and stakeholders across different business lines to review, define, and evolve ways of working and configuration standards

• Coach individuals, product teams, and business users on Jira, Confluence, and related Atlassian Cloud tools

• Deliver hands-on training, workshops, and coaching sessions

• Define and promote organization-wide standards, best practices, and reusable configurations

• Create and maintain clear how-to guides, usage guidelines, and training materials

• Drive post-migration optimization through simplification, alignment, and continuous improvement

• Facilitate workshops to balance team needs with enterprise standards

• Provide advanced support in complex cases together with support teams

• Influence and guide teams and stakeholders without formal authority, helping them adopt product-oriented ways of working

What we’re looking for:

• Senior, hands-on experience coaching teams in Agile environments (Scrum, Kanban, SAFe, or similar)

• Strong experience as a Jira and Confluence Power user or Administrator (Atlassian Cloud experience preferred)

• Proven ability to design and evolve Atlassian Cloud setups at scale

• Experience with complex delivery setups (multiple teams, products, regions)

• Experience with apps such as Xray, ScriptRunner, and other mainstream Atlassian Marketplace apps

• Excellent communication, facilitation, and presentation skills

• Comfortable working with senior stakeholders in structured environments

• Coaching mindset, patience, and a strong continuous improvement drive

• Willingness to learn new things

Required Skills:

Data Engineering, Data Visualization, Design Applications, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, System Integration, Testing

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

03/31/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.