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Demand Fulfillment Planner (Hybrid)

EyeBio

EyeBio

Software Engineering, Data Science
West Point, PA, USA
USD 79,200-124,700 / year
Posted on Mar 25, 2026

Job Description

Our Manufacturing Division is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe.

Our Supply Chain team ensures inventory is consistently available to meet customer demand. We coordinate all aspects of supply through supply planning, sourcing, making, inventory management, packaging and delivery. We partner across the Marketing, Finance, and Manufacturing organizations to build a robust demand and supply plan and ensure we get products to the right customer, at the place, at the right time.

The Demand Fulfillment Planner is responsible for managing the supply chain for a set of products to ensure inventory is available to fulfill customer demand. In this role, the planner will be responsible for supply planning, demand management, and inventory management. The Demand Fulfillment Planner acts as the integration point between the company's Manufacturing Division and the commercial organization and participates in the S&OP process with key counterparts in Marketing, Finance and Manufacturing to achieve a consensus demand and supply plan for assigned products.

Job Functions:

  • Collaborate with Marketing and Finance to review and understand drivers behind demand forecasts, and historical sales trends.

  • Review and analyze demand forecasts provided by Business Alliance Management and Authorized Generic partners (where applicable).

  • Monitor supply plans to exceed customer service levels while maintaining inventory targets and adhering to planning parameters.

  • Manage resolution and communication of demand/supply imbalances through close collaboration with Manufacturing, Quality, Distribution & Logistics, Marketing and Finance.

  • Maintain demand and supply planning systems with a focus on data accuracy.

  • Participate in Market /Brand S&OP.

  • Ensure continuous improvement and drive changes, in order to support an evolving corporation for assigned products.

Job Tasks:

  • Manage order fulfillment in 0-12 week horizon.

  • Monitor Inventory Replenishment Levels (IRL) for Finished Goods

  • Manage supply exceptions/escalations via Rapid Response (RR) and SCEM (Supply Chain Escalation Management) tool.

  • Communicate with Demand Planning (DP) regarding regional Finished Goods allocations

  • Manage post release activities to ensure product arrives to last internal customer / direct to customer on time and in full (OTIF)

  • Expedite deliveries, as necessary, to meet customer demand

  • Manage, Site Tier 2, Tier 3, and/or Regional Tier 4

  • Execute Finished Goods Inventory of Questionable Value (IQV) process

  • Drive Service Level Agreement (SLA) with the customers

  • Manage Artwork, Last Authorized Shipping Date (LASD), and Expiry to minimize discards

Education Minimum Requirement:

  • Candidates must have completed Bachelor's or Master's degree in one of the following: Supply Chain / Logistics, Pharmacy, Engineering, Biotechnology, Business, or similar field.

Required Experience and Skills:

  • Candidates must be proficient use of MS Office, particularly Excel

  • Candidates must have excellent written and verbal communication skills

  • Candidates must have strong interpersonal skills

  • Candidates must have the capability to work well in a cross-cultural and cross-functional business setting

Preferred Experience and Skills:

  • Candidates should have manufacturing / Operations experience

  • Candidates should have APICS Certification

  • Candidates should have experience with Kinaxis Rapid Response/Maestro

  • Candidates should have experience with SAP ECC

Required Skills:

Biopharmaceuticals, Change Management, Clinical Supply Chain Management, Customer Management, Demand Management, Demand Planning Forecasting, ERP Financial Systems, Escalation Management, Financial Forecasting, Global Manufacturing, Good Distribution Practice (GDP), Inventory Control Management, Logistics, Oral Communications, Order Fulfillment, Production Planning, Product Management, Risk Management, SAP EHS Management, Supply Chain Design, Supply Chain Metrics, Supply Chain Processes, Supply Change Management

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The salary range for this role is

$79,200.00 - $124,700.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

03/31/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.