Job Description

Take this opportunity to gain valuable experience supporting the U.S. Market as part of the fast-paced and collaborative Meetings and Event Operations team. Join a dynamic group of colleagues who are committed to positively impacting our business and supporting our mission of saving and improving lives.

The U.S. Meeting Services Sr. Specialist partners with Sales and Marketing teams to plan and execute large‑scale meetings across U.S. Sales Teams. Success in this role requires strong collaboration skills and the ability to work cross‑functionally as a trusted partner and primary point of contact for the business’s integrated communication needs, supporting the design and delivery of evolving strategies. Core responsibilities include, but are not limited to:

• Collaborating with internal teams, leadership, and external partners to align business strategies with event objectives, ensuring coordination of timelines, budgets, vendors, and stakeholder expectations while delivering exceptional experiences and seamless meeting execution.

• Leading the logistical coordination of all aspects of national and product launch meetings, including pre-planning, onsite execution, and post-event wrap-up.

• Overseeing vendors for all aspects of meetings and events (venue accommodations, catering , AV, meeting setup, transportation, security, etc.)

• Collaborating with meeting planning agency partners and production companies to establish KPIs that hold them accountable for delivering on their responsibilities in support of meetings

• Managing relationships with vendors, venues, and service providers to ensure high quality, cost efficiency, and seamless execution of events.

• Partnering with Marketing, Learning & Development and Sales Leaders to provide a clear line of sight to meeting plans, often making recommendations that reflect prioritization and informed trade-off decisions.

• Collaborating with meeting planning agencies and production companies to establish KPIs that hold them accountable for delivering on their responsibilities in support of meetings.

• Developing an understanding of the business units’ priorities in order to deliver a seamlessly coordinated meeting experience for customer-facing and HQ teams.

• Having a strong sense of urgency, credibility and confidence with Marketing and Sales leaders, including a strong work ethic, good judgment, confidence in decision-making and professional presence.

• Identifying opportunities for continuous process improvement including gathering stakeholder feedback, analyzing event success metrics, and optimizing processes for future events.

Qualifications:

Minimum Requirements:

• BS/BA degree OR minimum of 4 years' experience in meeting planning logistics and operations, sales operations or related functions in the pharmaceutical, biotech or related industries.

• Ability to work hybrid on-site at the North Wales (Upper Gwynedd), Pennsylvania office at least 3 days per week.

• Strong project management experience and proven ability to develop a project plan to successfully manage meeting logistics.

• Ability to effectively prioritize and execute tasks conforming to shifting priorities, demands and timelines

• Experience working in a fast-paced, deadline-driven environment while maintaining a high level of detail.

• Excellent interpersonal, written and verbal communication as well as strong presentation skills and an ability to build relationships with stakeholders.

• Prior experience managing multiple vendors and enforcing deadlines.

• Demonstrated ability to think critically, self-motivated, engaging and personable.

• Robust collaboration, independent resourcefulness and organizational skills.

• Ability to act with minimal supervision, prioritize activities and manage multiple tasks within deadlines.

• Travel 10-15% of time.

This role is intended to be a long‑term opportunity. It is highly preferred the selected candidate will be interested in building sustained contribution in the role over a period of approximately 24 months.

Required Skills:

Brand Strategy, Communication Strategy Development, Customer Relationship Building, Data Analysis, Digital Marketing, Direct Marketing, Financial Analysis, Market Research, Multilingual Communications, NHS Management, Oncology Marketing, Pricing Strategies, Product Management, Supply Chain Development

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The salary range for this role is

$106,200.00 - $167,200.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

04/8/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.