Job Description

We are a high-performing global team that helps our colleagues stay informed, prepared, and aligned through clear, timely cybersecurity communications. We support infrastructure security product initiatives by translating technical updates into actionable guidance for employees and stakeholders. We take a customer-centric approach and strive to deliver the best user experience possible. Teamwork is important, and you’ll collaborate with colleagues cross-geographically on a daily basis.

We are looking for an enthusiastic and motivated team member who is a self-starter, learns quickly, and shows a keen interest in cybersecurity, technology, and user experience.

In this role, you will create, manage, and execute cybersecurity communication plans with a focus on infrastructure security product initiatives. You will partner with cybersecurity, infrastructure, and risk product teams and stakeholders to deliver end-user and stakeholder communications, awareness campaigns, and change communications that support secure behaviors and adoption of security controls.

The ideal candidate should possess proficient writing and organizational skills, comfort working with technical subject-matter experts, and the ability to collaborate across multiple teams to deliver accurate, audience-appropriate cybersecurity communications.

What you will be responsible for

• Partner with infrastructure security product teams and cybersecurity stakeholders to understand audiences, communication needs, and required user actions; translate technical concepts into clear, actionable messaging

• Support infrastructure security product initiatives (e.g., endpoint hardening, privileged access changes, Zero Trust tooling rollouts) with communication and change management deliverables, including communication plans, stakeholder mapping, and readiness materials

• Develop and deliver global communications for cybersecurity and infrastructure product changes, coordinating timing, channels, and approvals to ensure consistent messaging

• Create infrastructure security product awareness and enablement content (e.g., intranet posts, emails, FAQs, job aids, quick reference guides) that reinforces secure behaviors and improves user experience

• Work independently in a fast-paced environment, managing multiple requests and deadlines while maintaining high quality, attention to detail, and appropriate handling of sensitive information

How we see the ideal candidate

• BA/BS degree or equivalent experience in communications, technical writing, cybersecurity communications, or a related field

• Fluency in English reading/writing/speaking

• Satisfactory presentation skills and ability to communicate cybersecurity and infrastructure security topics to both technical and non-technical audiences in a clear, concise manner

• Proficiency in creating written, customer-focused communications; strong editing and proofreading skills with attention to accuracy and tone

• Strong collaboration skills and experience working with subject-matter experts (cybersecurity, infrastructure, risk, compliance) and business stakeholders

• Demonstrated flexibility and the ability to manage multiple, concurrent deliverables and deadlines with minimal supervision

• Creative and innovative thinking, proactive approach, sound organizational skills

• Experience supporting cybersecurity programs (e.g., security awareness, identity and access management, vulnerability management, infrastructure hardening) is a plus

• Good working knowledge of the Microsoft 365 suite (especially Teams, SharePoint, PowerPoint) is a plus

• Experience with change management practices and security change communications is a plus

Required Skills

Change Management, Communications Planning, Content Editing, Copywriting, Customer Experience Management, Cybersecurity Awareness, Cybersecurity Communications, Information Security, Infrastructure Security, Stakeholder Management, Technical Writing, Project Coordination, Microsoft 365 (Teams/SharePoint/PowerPoint), Global Team Collaboration

What We Offer

• Exciting work in a great team, global projects, international environment

• Opportunity to learn and grow professionally within the company globally

• Hybrid working model, flexible role pattern

• Pension and health (Canadian Medical) contributions

• Internal reward system plus referral program

• 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution

• Cafeteria for tax free benefits according to your choice (meal vouchers, sport, culture, health, travel, etc.), Multisport card, Vodafone, Raiffeisen Bank and Foodora discount programs

• Up-to-date laptop and iPhone, parking in the garage, showers, refreshments

• Competitive salary, incentive pay, and many more

Ready to take up the challenge? Apply now!
Know anybody who might be interested? Refer this job!

The date shown below is the earliest possible closing date for this posting. However, we sometimes extend the job posting period as needed, so please feel free to apply anytime you see the "Apply" button available. You may also reach out to the recruiter directly via https://www.linkedin.com/in/badumtss/

Required Skills:

Collaboration, Communication, Copywriting, Creative Thinking, Cybersecurity, Infrastructure Security, Innovative Thinking, Presentation Techniques, Proactive Approach, Proofreading, Stakeholder Management, Technical Writing

Preferred Skills:

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Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

Yes

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

04/17/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.