Job Description

Sr. Specialist , Technical Product Management

The Opportunity:

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organization driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role overview:

Global LIMS (Business System Owner) Business Unit Specialist

Join us and be part of our dedicated team that provides support for our Laboratories to improve efficiency, reporting and compliance while improving LIMS Platform stability and useability. This opportunity will also involve working on our Laboratory Transformation program which is a multi-year, phased approach to streamline and standardize our QC labs to prepare each site to a level playing field of maturity for full digitalization.

The Business System Owner/Business Unit Specialist for the Global LIMS platform will collaborate with site SMEs, and several global groups and functions, to ensure the system is implemented and sustained in compliance.
They will work under the guidance of the Business System owner but will be expected to work independently for delivery of specific tasks by agreed dates to ensure the needs of the business are met. This role is expected to be user-facing, gathering user stories and requirements, as well as driving change and adoption of new global processes at sites.
As well as the general sustainment of the system, the role will be expected to assist in the transformation of the system into a fully integrated platform, with global ownership and management of Global LIMS master data as part of the end to end digital laboratory solution.

Responsibilities:

•Represent the Business in Global LIMS activities to ensure business needs are met.

•Maintain the Global LIMS Platform in a state of compliance, including support of all audits and inspections (internal and external).

•Oversee and provide Business Unit Approval for all SDLC, including procedures, change controls, requirements, testing risk assessments, training and deviations.

•Provide operational support for the Business, Stakeholders, the Global LIMS team and other support teams through active engagement and communication.

•Support sites with system-related investigations; and support and/or lead global investigations

Qualifications

•BSc Degree or equivalent with a minimum of 5 years making a difference in a Pharmaceutical, Scientific, Technology, Engineering, and/or Mathematics field.

•Good understanding of Business Processes for Laboratory Testing, GxP principles, data integrity, and document control practices.

•Strong collaboration and change management skills, experience of working with and aligning with multiple stakeholders such as Global Quality, Manufacturing Sites, Research Laboratories, Learning and Development, etc.

•Strong communication and documentation skills, ability to gather information from SMEs, incorporate feedback, review procedures, review technical documentation (e.g. Test Protocols).

•Good understanding of System Development Lifecycle (SDLC) activities and Computer System Assurance (CSA)

•Strong analytic, critical thinking and problem-solving skills

•Attention to detail

•Self motivated

•Experience in Pharma Industry preferred with knowledge of cGMP and/or cGLP.

Who we are
We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and everywhere else. For more than a century, we have been bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

Required Skills:

Asset Management, Benefits Management, Business Systems, Data Integrity, Demand Management, Digital Diagnostic Equipment, JIRA Bug Tracking, Laboratory Testing, Management System Development, Platform Management, Product Lifecycle, Product Management, Requirements Management, Risk Control Assessment, Stakeholder Relationship Management, Strategic Planning, System Designs, Systems Development Lifecycle (SDLC), Technical Writing Documentation

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Secondary Language(s) Job Description:

Secondary Skills:

•Good Communication Skills including fluency in English

•Experience within a laboratory or directly supporting Laboratory processes preferred.

•Experience of using Labware LIMS preferred.

•Experience of using JIRA for planning and demand management preferred.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

05/27/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.