Job Description

Specialist, Supplier Quality Systems & Data (SQMS) – Global Shared Services

About the Role

We are looking for a detail-oriented Quality professional to join our global Supplier Quality Management (SQM) team within a shared services organization supporting Human Health manufacturing sites worldwide.

As a Specialist, you will focus on execution and maintenance of Supplier Quality Management Systems (SQMS) with a strong emphasis on data quality, accuracy, and system-driven processes. You will support global supplier quality activities through consistent system usage, data governance, and process compliance.

What You’ll Do

- Execute day-to-day SQMS activities including data entry, workflow management, and record maintenance within systems such as Veeva Vault and SAP.

- Ensure high-quality, accurate, and complete supplier data in SQMS (e.g., Approved Supplier List, supplier records, change controls, and performance data).

- Support supplier lifecycle processes including onboarding, qualification, change notifications, SCAR tracking, and supplier performance monitoring through system execution.

- Perform data quality checks, identify discrepancies, and drive corrections to ensure Right-First-Time (RFT) data integrity.

- Support global SQMS intake and workflow routing, ensuring timely and compliant processing of requests.

- Generate and maintain standard reports, dashboards, and metrics related to supplier quality processes (cycle times, compliance status, data completeness).

- Collaborate with sites, procurement, supply chain, and suppliers to clarify data requirements and resolve system/data issues.

- Assist in audit and inspection readiness by ensuring documentation and system records are complete, accurate, and readily retrievable.

- Contribute to continuous improvement initiatives focused on enhancing SQMS usability, automation, and data governance.

What You’ll Bring

- 7 years of experience in the pharmaceutical/biologics industry within Quality Assurance or Supplier Quality.

- Working knowledge of cGMP and basic regulatory expectations (ICH, FDA, EMA).

- Hands-on experience with electronic Quality Management Systems (e.g., Veeva Vault, SAP) preferred.

- Strong focus on data quality, accuracy, and attention to detail.

- Experience working with structured data, reporting, and dashboards (Excel, Power BI or similar tools).

- Ability to follow defined processes and procedures while managing multiple tasks with high accuracy.

- Good collaboration and communication skills to work across global teams and functions.

- Problem-solving mindset with ability to identify data issues and propose practical solutions.

- Proficiency in Microsoft Office tools (Excel, Power BI, PowerPoint, Word).

Why Join Us

- Gain hands-on experience with global SQMS platforms and supplier quality processes.

- Build expertise in data-driven quality systems and digital quality transformation.

- Work in a collaborative global environment supporting critical supplier quality operations.

- Contribute to improving data integrity, compliance, and process efficiency at scale.

Location and Travel

- Based in Pune within a global shared services organization (hybrid model: ~3 days onsite/week).

- Minimal travel may be required.

Required Skills:

Aseptic Manufacturing, Audits Compliance, Corrective and Preventive Action (CAPA), Detail-Oriented, Documentation Review, Driving Continuous Improvement, GMP Compliance, Quality Assurance Tools, Quality Auditing, Quality Management Systems (QMS), Quality Standards, Root Cause Analysis (RCA), Supplier Quality Management, Troubleshooting

Preferred Skills:

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Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

05/27/2026

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