ABOUT THE JOB

Moximed is seeking a Medical Education Program Coordinator to join our team! This dynamic role is at the center of surgeon and clinical education. You will be responsible for well-planned and executed, clinically-focused training events and programs. This role is a key member of the Therapy Development Team and will partner with Sales, Marketing, and Reimbursement to deliver exceptional surgeon educational experiences with the MISHA^® Knee System.

WHAT YOU WILL DO

Faculty Coordination:

• Collaborates closely with Healthcare Provider (HCP) faculty and Patient Ambassadors to determine availability for meetings and events
• Schedules and coordinates meetings and events with HCP faculty, advisory boards, and patients
• Manages HCP faculty contracts and relationships to ensure scope of work, rate, and expiration are current and compliant
• Manages Patient Ambassador contracts and relationships to ensure scope of work, rate, and expiration are current and compliant
• Tracks and manages invoices and receipts with accounting
• Tabulates and summarizes Key Performance Indicator (KPI) metrics

Educational Event Management

• Oversees logistical operations for Surgeon Training events. Delivers best-in-class professional experiences while maintaining compliance and budget requirements. Negotiates and confirms contracts and availability of equipment/supplies.
  • Faculty scheduling: selects appropriate faculty for educational dinner and Bioskills components
  • Travel and logistics: coordinates for attendees, including internal employees, HCP faculty, trainee surgeons, and Advanced Practice Providers (APPs), etc.
  • Event facilities: location identification, selection and contracting (lodging, transportation, lab, catering)
  • Bioskills event coordination: number of stations, instruments, cadaver or other specimens, A/V, shipments
  • Partners with customer service and operations to ensure all MISHA-specific instrumentation, devices, and marketing material are accurately ordered, shipped, and returned on time
  • Content management: distributes slide templates, collects and consolidates slide presentations, ensures consistency of appearance and smooth operation of presentations including animations/sound/etc.
  • Faculty and employee responsibilities assignment: pre-, day of, and post-event management including coordination of presentations, setting of expectations/timing, sign-in sheets, training documentation, and follow up
  • Provides on-site support as needed
  • Status communication: sales leaders/sales team have near real time visibility into status of registration, qualifications, and follow-up
  • Records and submits documentation and training records
  • Expense management for events, trainee attendees, and faculty (as needed)
  • Monitors and implements feedback (as needed)

Coordinates Peer to Peer (e.g., surgeon-to-surgeon, APP-to-APP, etc.) meetings between faculty and interested HCPs

• Manages and records intake form data from MISHA sales team
• Matches HCP faculty to requesting surgeon and coordinates Zoom calls
• Prepares faculty for standard and customized content
• Records and submits documentation and training records
• Develops KPIs to track performance
• Monitors and implements feedback (as needed)

Internal Employee Clinical Education

• Coordinates logistics for new sales/clinical specialist hire training cohorts
  • Communicates curricula and schedules for virtual and in-person training sessions
  • Organizes all logistics for virtual and in-office based training (transportation, lodging, catering, executive/corporate meetings/interactions, Bioskills lab scheduling and set-up, internal and external faculty schedules, web meetings)
  • Prepares materials and collateral
  • Ensures reservation and set-up of conference rooms and lab space
  • May tabulate attendance, progress reports, and surveys
  • Provides on-site support

Bioskills (Cadaver) Lab Management (at corporate office)

• Implements general lab oversight under supervisor’s direction
  • Ensure adequate supplies and cadaver or other specimens, e.g. work with customer service and vendors to maintain adequate stock
  • Work cross-functionally with facilities, operations, R&D, customer service to maintain clean and professional lab environment suitable for hosting visiting HCPs
  • Communicate lab safety, cleaning, and operating policies and update SOPs as necessary
  • Compliant with radiation safety, biohazard, and bloodborne pathogen SOPs and work standards

Surgical Case Observation

• Ensures faculty preparation (slides, case histories)
• Coordinates visiting surgeon access with host facility (e.g., credentialing)
• Travel logistics (lodging, transportation, catering)

Additional Educational and Advisory Meetings

• Manages registrations, sites, catering, lodging, transportation, A/V, and consultants in a compliant and cost-efficient fashion
• Supports presentation preparation and final slide materials, including consolidation of multiple slide decks, while ensuring professional production value
• Provides on-site support as needed

Facilitates continuing education/advanced education initiatives

• Organizes and schedules guest speakers/webinars
• Distributes and tracks usage of advanced training materials

TO BE SUCCESSFUL YOU WILL

• Focus on the sales organization as a primary customer
• Be comfortable communicating with, and directing, high-profile orthopedic surgeons
• Be extremely organized and detail oriented
• Exhibit strong communications skills (verbal and non-verbal)
• Have a can-do attitude
• Seek creative solutions as a first instinct
• Act with urgency
• Play to win
• Willing to travel domestically to support events on-site, including evenings and/or weekends (up to 50%, including up to 1-2 weekends per month)

WHAT WE REQUIRE

• Bachelor’s degree or equivalent
• 3+ years of experience supporting commercial medical-device events / organizations
• Displays competence with standard business tools and practices (Microsoft Office suite)
• Experience with Salesforce (SFDC) is a plus
• Appropriate business etiquette in customer-facing situations
• Unquestionable character and ethics

Featured benefits

Medical insurance, Vision insurance, Dental insurance, 401(k), Disability insurance

At Moximed we believe that the unique contributions of all our team members create our success. To ensure that our culture continues to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.