About the Company

ElevateBio is a technology-driven company powering the industry forward by helping partners realize the potential of their therapies from design to commercialization. We have integrated a differentiated set of technologies, end-to-end services, and industry-leading manufacturing expertise to develop advanced therapies faster and more efficiently.

The Role:

We are seeking a strategic and results-driven Director of Commercial Excellence to lead the optimization of our end-to-end commercial operations. This role reports to the Chief Commercial Officer and is responsible for driving sales effectiveness, enhancing go-to-market execution, and ensuring alignment across sales, marketing, and cross functional teams. The ideal candidate combines strong analytical capabilities with operational leadership and a passion for building scalable processes, high-performing teams, and data-driven strategies.

Here’s What You’ll Do:

• Architect and continuously re-engineer the end-to-end sales process to drive efficiency and shorten the sales cycle, including the identification and implementation of innovative solutions like AI-powered proposal generation.
• Spearhead the commercial technology stack strategy with full ownership of the CRM system, ensuring data integrity, user adoption, and system optimization to support sales and marketing objectives.
• Translate raw CRM data into actionable business intelligence, developing insightful dashboards and reports to identify sales performance trends, forecast accurately, and provide strategic recommendations to senior leadership.
• Design and lead a comprehensive onboarding program for all new sales and commercial team members, focused on instilling our company culture, values, and core sales methodologies from day one.
• Establish and drive a continuous learning program for the entire commercial team, delivering regular training on new product capabilities, evolving value propositions, competitive intelligence, and best practices.
• Lead the planning and execution of strategic Go-to-Market (GTM) initiatives, ensuring tight alignment between a well-trained sales team, marketing, and product development to maximize market impact.
• Champion a culture of continuous improvement by leading a structured Problem-Solving Process (PSP) to systematically identify, analyze, and resolve commercial challenges and process bottlenecks.
• Partner with sales leadership to define and monitor sales effectiveness metrics, using data-driven insights to inform coaching strategies, territory planning, and resource allocation.
• Act as the primary driver for commercial planning and alignment events, including annual sales kick-offs and quarterly business reviews, to ensure the entire team is moving forward in unison.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field
• 15+ years of experience in sales operations, commercial, business development, or any related strategy role
• Proven track record of designing and optimizing sales processes and driving measurable improvements in performance
• Deep experience with CRM platforms and commercial analytics tools
• Strong analytical skills with the ability to translate data into strategic insights and actionable recommendations
• Experience leading cross-functional initiatives and influencing senior stakeholders
• Excellent communication, leadership, and project management skills